After a gift card purchase, you receive an order confirmation email, then a second email entitled "Your gift card is ready", which contains the PDF of your card.
If your card is not in your inbox:
- Check your junk mail
- Make sure that your order has been validated, have you received the order confirmation email?
If you do not find your gift card in your box:
- Login to your THE PHOTO ACADEMY account
- On your profile page, you will find all your orders, as well as the PDFs of your gift cards:
Still no gift card? Contact us via our chat or phone from Monday to Friday, or by email at firstname.lastname@example.org (don't forget to mention your order number), and we will send you your card!