After a gift card purchase, you receive an order confirmation email, then a second email entitled "Your gift card is ready", which contains the PDF of your card. 

If your card is not in your inbox: 

  • Check your junk mail
  • Make sure that your order has been validated, have you received the order confirmation email? 

If you do not find your gift card in your box: 

  • Login to your THE PHOTO ACADEMY account
  • On your profile page, you will find all your orders, as well as the PDFs of your gift cards: 

Still no gift card? Contact us via our chat or phone from Monday to Friday, or by email at contact@thephotoacademy.com (don't forget to mention your order number), and we will send you your card!

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