After a gift card purchase, you receive an order confirmation email, then a second email entitled "Your gift card is ready", which contains the PDF of your card. 

If your card is not in your inbox: 

  • Check your junk mail
  • Make sure that your order has been validated, have you received the order confirmation email? 

If you do not find your gift card in your box: 

  • Login to your THE PHOTO ACADEMY account
  • On your profile page, you will find all your orders, as well as the PDFs of your gift cards: 

Still no gift card? Contact us via our chat or phone from Monday to Friday, or by email at (don't forget to mention your order number), and we will send you your card!

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