What to do if you haven’t received your invitation email with the class details?
If you have not received your course confirmation email within 5 days before the scheduled date, please follow the steps below:
1. Check your inbox and spam/junk folder
The confirmation email is sent automatically 7 days before your class once it is confirmed.
- Email subject line: it will be written in the language of your course.
- Email preview/snippet: it may appear in English with the mention “Details of your photography course”.
Make sure to check your spam or junk folder, as some mail services may filter it incorrectly.
2. Still nothing?
Please contact us as soon as possible:
- By email at: [contact@thephotoacademy.com]()
- Via our live chat on the website
- Or by phone, during our business hours
⚠️ Note: If you contact us outside of our opening hours, we’ll respond as soon as possible on the next business day.
3. Avoid last-minute checks
To ensure a smooth experience, we recommend that you check for your confirmation email at least 5 days before your scheduled course.
Updated on: 26/06/2025
Thank you!